Manager of Claims Automation

Job Summary

Leading the transformation of Claims Operations, the full-time Manager of Claims Automation will design and implement automation and AI-enabled workflow solutions remotely, enhancing efficiency and member experience through data-driven improvements.

Key responsibilities

• Drive the digitization and automation of priority Claims Operations workflows to improve cycle time and accuracy
• Design scalable automated workflows and maintain dashboards for measuring performance and effectiveness
• Own end-to-end delivery for claims automation initiatives, including requirements definition and implementation

Required qualifications

• Bachelor's degree in a technical or quantitative field or 4 years of relevant experience
• 5 years of experience in digitizing operational workflows, application development, or data analysis
• 2 years of hands-on experience in data analysis and reporting, including dashboard creation
• 3 years of management experience with accountability for team development and quality delivery
• Familiarity with claims operations or similar process-driven domains