Manager of Correspondence and Collections

Job Summary

A company is looking for a Manager, Correspondence and Collections.

Key Responsibilities

• Manage daily operations of the Correspondence, Collection, and Mailroom teams, including staff training and performance evaluation
• Oversee correspondence, collection, and mailroom activities while implementing process improvements for productivity and quality
• Analyze performance metrics and ensure appropriate staffing and scheduling for optimal department operations

Required Qualifications

• High School Diploma or GED
• Bachelor's degree in Business or equivalent experience, or at least two years of supervisory/management experience
• One year of healthcare customer service experience preferred