Manager of Dispute Change Execution

Job Summary

A company is looking for a Manager, Dispute Change Execution.

Key Responsibilities

• Lead a team in delivering high-quality dispute processing projects and oversee implementation of enhancements and new products/services
• Manage project staff to define system requirements and develop project plans to ensure customer satisfaction
• Promote operational efficiencies and provide input for process improvements while maintaining compliance with contractual requirements

Required Qualifications

• Bachelor's Degree in a related field or equivalent experience required
• 8 years of experience in the credit/debit card and/or financial industry, including 5 years in client project or conversion experience
• 5 years of management experience preferred
• Working knowledge of card processing systems preferred