Manager of Enterprise Technical Leads
Job Summary
Leading a team of customer-facing Enterprise Technical Leads, the full-time Manager of Enterprise Technical Leads will develop high-performing individuals while directly managing complex enterprise engagements and driving cross-functional alignment in a remote work environment.
Key responsibilities
- Manage and coach a team of Enterprise Technical Leads, fostering a culture of ownership and continuous improvement
- Directly lead high-impact enterprise customer engagements, architecting scalable technical solutions and serving as the technical escalation point
- Drive cross-functional alignment by partnering with various teams to unblock delivery and represent Technical Solutions in discussions
Required qualifications
- 5-8+ years in a customer-facing technical role with experience in complex enterprise implementations
- 1-3+ years of experience managing or mentoring technical, customer-facing teams
- Strong ability to manage competing priorities and navigate high-stakes customer situations
- Experience driving alignment across Product, Engineering, and Strategic Engagement teams
- Proven ability to manage enterprise relationships and deliver exceptional customer outcomes
Complete Job Description
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