Manager of Experience Rating

Job Summary

Managing the Experience Rating Refund functions, the full-time remote Manager of Experience Rating will oversee the ERR team, ensure accurate and timely delivery of experience reports, and implement process improvements to enhance productivity and quality.

Key Responsibilities:

• Provide direction and oversight of ERR activities to maintain efficient workflows and ensure compliance with controls
• Review and approve experience reports to ensure adherence to contractual provisions and manage source systems for reconciliation and analysis
• Lead process and technology initiatives to drive improvements, develop training objectives for the team, and offer consultative services as a subject matter expert

Required Qualifications:

• Bachelor's degree in mathematics, accounting, finance, business, or a related field
• 2-5 years of relevant work experience in reporting or system reconciliation
• Advanced skills in Excel are required; experience with Power BI, SAS, and Python is preferred
• Strong leadership skills with a proven record of team development and accountability
• Ability to analyze complex information and translate it into actionable insights