Manager of Operations RN

Job Summary

A company is looking for a Manager of Operations.

Key Responsibilities:

• Manage and coordinate outbound and/or inbound call center programs
• Ensure client objectives are met or exceeded within budget
• Supervise and train team members, monitor program quality, and provide ongoing support to clients

Required Qualifications:

• Bachelor's degree or equivalent work experience, current RN license preferred
• Project management experience in a healthcare-related setting preferred
• Five years of supervisory experience in a call center operation
• Strong critical thinking and problem-solving skills
• Proficiency in Microsoft Office, call management systems, and other relevant software