Manager of Payer Strategy

Job Summary

To ensure customers achieve their Risk Adjustment and Quality Improvement objectives, the full-time remote Manager of Payer Strategy will manage strategic account plans, drive product adoption, and foster senior-level relationships with clients.

Key responsibilities

• Execute comprehensive strategic account plans to drive adoption and outcomes for each customer
• Prepare and lead regular meetings, including quarterly business reviews, to communicate customer goals and value delivered
• Identify and drive renewal and expansion opportunities while managing customer relationships effectively

Required qualifications

• Minimum of 5 years of overall experience, with at least 3 years in customer relationship/account management, preferably in healthcare
• Bachelor's degree or equivalent experience in a related field
• Demonstrated experience managing customer renewals and service expansions
• Aptitude for understanding healthcare industry and IT solutions based on analytics
• Ability to effectively communicate with clients regarding product and service delivery