Manager of Professional Services

Job Summary

A company is looking for a Manager, Professional Services to oversee a team of Strategic Service consultants for enterprise-level customers.

Key Responsibilities

• Drive delivery excellence within the team, focusing on standardizing value-focused deliverables
• Partner with leaders to develop education strategies and maintain high staff acumen in software and social media
• Manage team bandwidth and project assignments while providing performance feedback to direct reports

Required Qualifications

• 5+ years of senior-level social media experience with comprehensive knowledge of social media networks and strategies
• 3+ years of experience in a people management role with a passion for coaching and mentoring
• Experience in an executive-level customer-facing consulting or management role
• Project or program management experience with a proven ability to create value-add programs
• Experience in developing education to enhance team skills and create new talent