Manager of Provider Sales Operations

Job Summary

Responsible for building customer relationships and driving product adoption, the full-time remote Manager of Provider Sales Operations will manage provider enrollment growth, oversee performance metrics, and develop operational improvement strategies to enhance customer success.

Key responsibilities

• Oversee execution plans across Provider Programs to meet sales and service targets
• Lead and develop the Provider Marketing Program team to achieve revenue and enrollment goals
• Manage BPO vendor relationships and ensure service standards for inbound provider interactions

Required qualifications

• Bachelor's degree or global equivalent; Master's degree preferred
• 10+ years of relevant professional experience, including 1+ years in management
• Experience managing metrics-driven sales and service operations
• Strong leadership and coaching skills, with a focus on team development
• Familiarity with eligibility verification processes or provider data management in healthcare or dental contexts is a plus