Manager of Scheduling and Eligibility

Job Summary

Responsible for the daily oversight of the Centralized Scheduling department, the full-time remote Manager of Scheduling and Eligibility will monitor operational functions, lead the team to achieve organizational goals, and keep senior leadership informed of risks.

Key responsibilities

• Maintain monthly scorecards capturing individual performance metrics including attendance and quality assurance outcomes
• Collaborate with the corporate training team to develop and update training materials for staff
• Ensure adherence to scheduling protocols by working with hospital leadership teams

Required qualifications

• Prefer a BS/BA in a related field or relevant experience
• Previous scheduling experience in the medical field is required
• Prefer two years of leadership experience in a comparable discipline
• Proficiency in Microsoft Office, particularly PowerPoint
• Ability to work effectively in a remote call center environment