Manager of Technical Account Management

Job Summary

A company is looking for a Manager of Technical Account Management.

Key Responsibilities

• Grow and maintain the charter and vision of the Technical Account Management team
• Prioritize and monitor team activity to ensure timely delivery of customer requests
• Assist the team in understanding complex requests and determining impactful solutions

Required Qualifications

• 6+ years of customer-facing experience
• 2+ years of technical people leadership experience
• Understanding of technical challenges and collaboration skills
• Logistics and supply chain experience preferred, but not required
• Familiarity with Salesforce and Excel, and comfortable with exception-based reporting