Manager of Ticket Operations

Job Summary

A company is looking for a Manager, Team Ticket Operations & Enablement.

Key Responsibilities

• Lead day-to-day ticket operations and strategic decisions for multiple teams, including event builds and inventory management
• Manage online ticket systems and oversee inventory and internal ticket request processes for events
• Serve as lead mentor for team ticketing representatives, providing training and guidance on system use and best practices

Required Qualifications

• Post-secondary degree required, or equivalent combination of education and professional experience
• 4-6 years of experience in ticketing operations within sports or live entertainment
• Strong technical understanding of Ticketmaster systems including Host and Archtics
• Prior leadership or management experience overseeing ticketing operations
• Flexibility to work evenings, weekends, and occasional travel as required