Manager, Retirement Plan Services

Job Summary

A company is looking for a Manager of Retirement Plan Complex Services.

Key Responsibilities

• Lead the Complex Services team and manage financial processing of complex transactions
• Establish and implement team priorities, performance goals, and provide training and development opportunities
• Maintain relationships with internal stakeholders and report on performance metrics to identify improvement opportunities

Required Qualifications

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 5+ years of experience in Client Customer Support and Operations, including 2+ years of managerial experience
• Excellent organizational skills with the ability to prioritize workload
• Demonstrated ability to hire, retain, develop, and coach staff
• Experience in retirement plan operations is a plus