Manager Support Services

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, May 07, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Manager, Support Services.

Key Responsibilities:
  • Monitor analyst development and coach for improvement
  • Coordinate regular 1-on-1s and reviews for employees
  • Respond to customer escalations and monitor team performance

Required Qualifications:
  • Associate's Degree or related work experience
  • 3+ years of customer service experience
  • Experience in Salesforce and Google Suite
  • 3+ years managing a team
  • 1+ years of technical support experience

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