Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Apr 16, 2024
This job expires in: 12 days
Job Summary
A company is looking for a Manager of Technical Support.
Key Responsibilities:
- Build and develop a self-sustaining indirect support team
- Ensure high-quality technical support for customers
- Mentor staff, manage escalations, and provide direction to the team
Required Qualifications:
- Minimum 2 years of customer support experience
- Minimum 2 years of Jamf product knowledge
- Proactive and results-driven mindset
- Ability to manage others in a fast-paced environment
- 4-year/Bachelor's Degree