Job Summary

A company is looking for a Manager, Technical Account Management.

Key Responsibilities:

• Partner with enterprise and scaling customers to execute on all post-sale functions
• Act as a trusted collaborator with the customer to deliver ideal integration outcomes
• Manage a team of Senior TAMs and own company-level KPIs related to revenue and CSAT

Qualifications:

• Experience with managing and developing a high-performing team of technical resources, preferably in the healthcare or technology industry
• Deep EHR integration and workflow knowledge
• Understanding of various healthcare workflows
• Demonstrated experience with expanding customers and building franchises
• Ability to proactively identify new solutions, scopes, and processes for customers