Managing Director, Market Operations

Job Summary

Leading a portfolio of strategic health plan projects, the full-time Managing Director, Market Operations will manage client relationships, drive operational performance, and ensure compliance while working remotely.

Key responsibilities

• Lead and manage strategic projects and initiatives for key health plan clients
• Serve as the primary point of contact for client leaders, facilitating operational meetings and monitoring performance against service level agreements
• Ensure compliance with federal and state regulations, contractual requirements, and company policies

Required qualifications

• 10+ years of healthcare experience in health plan operations or strategic partnership management
• Bachelor's degree or equivalent work experience
• Proven ability to communicate effectively at all organizational levels, including C-level executives
• Strong partnership ethos with a focus on follow-through and maintaining trust
• Intellectual curiosity and willingness to engage in problem-solving for client issues