Mandarin Customer Service Agent

Job Summary

A company is looking for a part-time Mandarin-Speaking Customer Service Agent, remote.

Key Responsibilities

• Deliver exceptional customer service by providing accurate product information and resolving issues
• Assist Mandarin-speaking customers with calls and inquiries
• Collaborate with cross-functional departments to address customer concerns and enhance the customer experience

Required Qualifications

• Previous experience in a high-volume, fast-paced call center preferred
• Fluency in both Mandarin and English
• Must be 21 years of age or older
• Ability to complete a background check and obtain necessary gaming licenses
• High-speed internet access in the remote work location