Market Care Navigator

Job Summary

A company is looking for a Market Care Navigator to provide front-office support for clinical teams delivering patient care.

Key Responsibilities

• Manage inbound calls and other communication, routing messages to appropriate care team members
• Support medical records management and assist with patient registration and insurance verification
• Participate in patient access and care coordination efforts to enhance quality patient care

Required Qualifications

• High school diploma or GED
• 2+ years of experience in a healthcare setting
• 1+ year of call center experience or equivalent
• Certified/registered Medical Assistant preferred
• Knowledge of medical terminology and HIPAA regulations