Market Operations Coordinator

Job Summary

To support client-facing initiatives, the fully remote Market Operations Coordinator will manage client reporting processes, coordinate cross-functional support, and maintain organized documentation to ensure timely and accurate service delivery.

Key responsibilities

• Coordinate the client reporting process and resolve discrepancies in reporting
• Act as a liaison between Client Services and internal departments to facilitate communication
• Maintain accurate client account documentation and contribute to operational improvements

Required qualifications

• Associate degree in Business, Healthcare Administration, Public Health, or related field preferred
• 2+ years of experience in administrative support, project coordination, or healthcare operations required
• Prior experience in managed care or health insurance strongly preferred
• Intermediate proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Experience with project tracking tools or CRM systems preferred