Market Research Manager

Job Summary

A company is looking for a Market Research Manager to lead the end-to-end research lifecycle.

Key Responsibilities

• Own the full research process, including design, questionnaire writing, and result interpretation
• Collaborate with internal teams to ensure seamless and cost-efficient project delivery
• Manage client relationships by responding to inquiries and providing strategic updates

Required Qualifications

• Bachelor's Degree in a related field; Master's degree is an asset
• 2-3 years of hands-on market research experience, especially in Customer Experience (CX) research
• Advanced proficiency in MS Office, particularly Excel and PowerPoint
• Basic knowledge of SPSS or other quantitative reporting tools
• Prior experience with CXM platforms like Qualtrics, Medallia, or InMoment is desirable