Market Response Representative

Job Summary

Connecting marketing, sales, and prospects, the full-time Market Response Representative will respond to inbound leads, qualify prospects, and route inquiries to appropriate teams while working remotely.

Key responsibilities

• Respond promptly to inbound leads and customer requests to ensure timely follow-up
• Qualify prospects and capture relevant details in Salesforce CRM, maintaining accurate records
• Conduct outbound calls and email follow-ups to re-engage warm leads and support the sales process

Required qualifications

• Bachelor's degree preferred
• 1-2 years of inside sales, business development, or marketing experience preferred
• 1-2 years of experience using Salesforce CRM to manage leads and contacts
• Professional phone presence and excellent verbal and written communication skills
• Strong work ethic and ability to thrive in a fast-paced environment