Market Support Representative

Job Summary

A company is looking for a Market Support Representative for the East Region (REMOTE).

Key Responsibilities

• Establish and maintain professional relationships with brokers and customers
• Collaborate with internal teams to meet customer expectations and manage service-related requests
• Assist in the renewal preparation process and manage service requests using Salesforce

Required Qualifications

• 2+ years of experience in customer service roles
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Strong analytical and critical thinking skills
• Proficiency in Microsoft Office applications