Marketing Manager
Job Summary
To support a critical Ratings & Reviews program, the full-time temporary Marketing Manager will manage operational plans, develop strategies for capturing customer feedback, and oversee program documentation while working remotely during PST hours.
Key responsibilities
- Develop and execute strategies to maximize customer ratings and reviews across various platforms
- Own the operational plan for the Ratings & Reviews program, from request intake to implementation and reporting
- Manage technical workflows, including ticketing and QA processes, to ensure optimal customer experience
Required qualifications
- 5+ years of experience in digital marketing, program management, or marketing operations
- 3-5 years of experience managing a Ratings & Reviews program, including familiarity with Bazaarvoice
- Proficiency in project management tools such as Jira or Asana
- Experience managing app store ratings programs at scale
- Strong stakeholder management skills with the ability to communicate complex issues effectively
Complete Job Description
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