Marketing Manager, Retention

Job Summary

Marketing Manager, Retention is a full-time remote position responsible for developing, executing, optimizing, and reporting on retention marketing initiatives aimed at reducing churn and increasing customer engagement.

Key Responsibilities

• Plan and execute multi-market retention campaigns aligned with business priorities
• Embed A/B testing and optimization methodologies into campaign planning
• Own campaign reporting and performance analysis for assigned initiatives

Required Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 6+ years of experience in retention marketing or related fields
• Experience managing complex, multi-market campaigns
• Hands-on experience with email campaigns in CRM or marketing automation platforms
• Advanced proficiency in Excel and PowerPoint