Marketing Operations Manager

Job Summary

To support the marketing technology needs, the remote, full-time Marketing Operations Manager will manage B2B marketing execution, campaign delivery, and operational continuity while ensuring an optimal end-user experience across various Salesforce platforms.

Key responsibilities

• Provide dedicated support for B2B marketing execution, reporting, and optimization across Salesforce Marketing Cloud and Sales Cloud
• Enable end-to-end campaign delivery and performance reporting, focusing on improving marketing effectiveness and operational efficiency
• Support day-to-day campaign operations and assist in stabilizing the Salesforce ecosystem through troubleshooting and process improvements

Required qualifications

• 2-5 years of experience in Marketing Automation, Marketing Technology, and CRM Operations
• Hands-on experience with Salesforce Marketing Cloud Engagement, including building audiences and customer journeys
• Strong SQL skills for building and optimizing segmentation and automation queries
• Experience supporting campaign QA, testing, and operational validation processes
• Working knowledge of AMPscript, HTML, and CSS