Marketing Operations Manager

Job Summary

To support marketing programs across the Global Business Solutions Group, the full-time temporary Marketing Operations Manager will manage and monitor in-product messaging within the US QuickBooks ecosystem, ensuring timely and accurate communication while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Configure, manage, and monitor all in-product messaging to enhance customer experience
• Analyze data and apply insights to optimize marketing initiatives and resolve operational issues
• Document workflows and create repeatable processes while managing multiple priorities effectively

Required qualifications

• 3+ years in an operational or data-driven role
• Advanced Excel skills including VLOOKUPS, Pivot tables, and Macros (2-3+ years)
• Intermediate SQL skills for self-service/ad-hoc reporting (2-3+ years)
• Experience with data visualization tools such as Tableau and Splunk (2+ years)
• Familiarity with project management tools like Jira, SFDC, and Smartsheet (2+ years)