Marketing Services Manager

Job Summary

A company is looking for a Marketing Services Manager to lead and develop a team of Marketing Success Managers.

Key Responsibilities

• Lead and develop a high-performing team, including hiring, onboarding, and setting goals
• Handle customer escalations and ensure compliance with marketing guidelines through quality assurance processes
• Develop innovative strategies to drive customer growth and improve operational efficiencies

Required Qualifications

• 8+ years of experience in customer success or marketing
• 2+ years of experience in leading and managing teams
• Proven track record in process improvement and capacity planning
• Strong project management skills with a multitasking ability
• Technical aptitude and enthusiasm for technology