Marketplace Account Manager

Job Summary

To support a growing luxury apparel brand, the remote Marketplace Account Manager will manage day-to-day operations of key marketplace and dropship accounts, optimize sales performance, and cultivate strategic relationships with digital retail partners.

Key responsibilities

• Own the operations and performance of assigned marketplace and dropship accounts, ensuring alignment with company growth objectives
• Drive execution of channel strategies by monitoring business metrics and identifying new expansion opportunities
• Collaborate with cross-functional teams to resolve operational challenges and ensure timely order processing for a seamless customer experience

Required qualifications

• Bachelor's Degree in Business Administration, E-Commerce, Fashion Merchandising, or a related field
• 3-5+ years of experience in e-commerce or digital marketplace account management, preferably in the apparel or retail industry
• Proven track record of driving channel growth and achieving revenue targets
• Direct experience managing major department store e-commerce accounts and familiarity with marketplace platforms
• Advanced proficiency in Microsoft Excel and strong analytical skills for tracking key performance metrics