Marketplace Operations Director

Job Summary

A company is looking for a Director, Marketplace Operations to lead the operational engine of its telehealth marketplace.

Key Responsibilities

• Build and scale systems and infrastructure to match clinician supply with client demand
• Lead marketplace operations for enterprise clients, ensuring performance and accountability
• Manage and develop a team across various operational functions, fostering a culture of data-driven decision-making

Required Qualifications

• 7-10+ years in marketplace operations with 5+ years in leadership roles
• Experience in scaling operations within elite supply/demand marketplaces
• Proficiency in data analysis and modeling, including SQL and Excel
• Strong background in optimizing complex operations and designing efficient workflows
• Experience in team management, coaching, and developing talent