Marketplace Operations Specialist

Job Summary

A company is looking for a Marketplace Specialist.

Key Responsibilities

• Managing a dashboard of Buys available for bid on the marketplace
• Conducting market research to identify potential suppliers for government contracts
• Educating customers as they use the marketplace and troubleshooting user difficulties via phone and email

Required Qualifications

• Experience in delivering quality customer service in a high-volume environment
• Interest in e-commerce, procurement, and government industries
• Strong interpersonal skills with proven ability to work well within a team
• Proficiency in Microsoft Office Suite
• High school diploma or equivalent