Massachusetts Care Navigator

Job Summary

A company is looking for a Care Navigator in Massachusetts.

Key Responsibilities

• Conduct telephonic outreach to members and providers for service coordination and documentation
• Assist with scheduling, service updates, and administrative changes while addressing member and provider inquiries
• Support the care team by facilitating referrals and maintaining accurate member records in compliance with regulations

Required Qualifications

• High School diploma or GED required
• One year of related experience in a health-related service field required
• No specific licensure or certification required
• Ability to work in multiple systems simultaneously
• Proficiency in Microsoft Office Suite