Massachusetts Certified Medical Assistant
Job Summary
To provide exceptional patient support in a fast-paced environment, the full-time Massachusetts Certified Medical Assistant will assist with scheduling, address patient inquiries, review lab results, and facilitate communication between patients and providers in a remote setting.
Key Responsibilities
- Provide outstanding digital and phone-based support to patients with empathy and professionalism
- Guide patients through their healthcare journey, ensuring understanding of treatment plans and lab work
- Review and interpret lab results under provider guidance and schedule telehealth appointments
Required Qualifications
- Certified Medical Assistant (CMA) certification
- 3 years of experience in a healthcare environment
- Strong understanding of medical terminology and lab testing
- Proficient in EHR systems and telehealth platforms
- Compassionate, patient-focused approach with a commitment to quality care
Complete Job Description
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