Massachusetts Licensed Client Service Manager
Job Summary
To support a growing commercial team, the Massachusetts Licensed Client Service Manager will manage the renewal process, build client relationships, and mentor team members while working in a fully remote capacity.
Key responsibilities
- Manage the renewal process by gathering client information and delivering tailored solutions
- Build and maintain strong relationships with clients and carrier partners through exceptional customer service
- Mentor team members by delegating tasks and fostering professional growth
Required qualifications
- Bachelor's degree with a minimum of 3+ years of client service and/or claims management experience, or a High School degree/GED with 8+ years of relevant experience
- A Property and Casualty Insurance License
- Proficiency in Microsoft Office
- Desire to build relationships and deliver results
- Adaptability in managing shifting priorities
Complete Job Description
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