Massachusetts Licensed Operations Coordinator

Job Summary

To maximize the productivity of the Navicare Outreach team, the full-time Massachusetts Licensed Operations Coordinator will provide sales and marketing support, develop presentations, facilitate outreach events, and ensure compliance with Medicare and Medicaid policies while working remotely.

Key responsibilities

• Develop and deliver presentations to various target audiences, including community organizations and healthcare professionals
• Coordinate outreach activities and maintain communication with internal departments to resolve member issues and support sales opportunities
• Generate reports and maintain documentation related to marketing campaigns and sales activities

Required qualifications

• Associate's Degree or equivalent with at least 2 years of related experience
• Current Driver's License and AHIP Certificate
• Proficiency in English; knowledge of Portuguese and Spanish is preferred
• Thorough knowledge of Medicare and Medicaid services, marketing, and enrollment policies
• Exceptional interpersonal and presentation skills with experience in sales and customer service