Massachusetts Licensed Triage Nurse

Job Summary

A company is looking for a RN, Contact Center Triage Nurse.

Key Responsibilities

• Triages patients telephonically to assess needs and facilitate access to appropriate care
• Maintains accurate medical history and documentation for each patient encounter
• Acts as a patient advocate by resolving issues and communicating patient needs to appropriate resources

Required Qualifications, Training, and Education

• Minimum of 5 years experience as a Registered Nurse with a valid MA license and CPR certification
• Essential triage experience with the adult patient population
• Preferred experience in telephonic triage
• Associates Degree in Nursing is required
• Proficient in using multiple computer applications, including EMR and electronic medical records