Massachusetts Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Part Time) in Massachusetts.

Key Responsibilities:

• Screen incoming patient inquiries and determine appropriate handling
• Resolve patient issues and ensure satisfaction while advocating for patients
• Initiate requests for administrative needs and maintain effective communication with patients and staff

Required Qualifications:

• Experience with electronic medical records (EMR) or aptitude to learn
• Computer proficiency with word processing and spreadsheet programs
• Ability to communicate professionally
• Solid interpersonal and organizational skills
• Must live within a commutable distance