Massachusetts Specialty Navigator
Job Summary
Reviewing complex referral requests, the full-time Specialty Navigator will evaluate and assign appropriate specialists for patients, coordinate care within Reliant and Atrius Health, and communicate insurance benefits while working remotely in Worcester, MA.
Key responsibilities:
- Reviews referral information and verifies demographics and insurance details for complex cases
- Explains insurance benefits and options to patients, keeping them informed of referral statuses and appointment details
- Coordinates care and schedules patients for tests and consultations, ensuring safe clinical handoffs
Required qualifications:
- High School diploma or GED
- 1+ years of administrative experience in a medical or healthcare setting
Complete Job Description
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