Matter Information Manager

Job Summary

Leading a team of 10 professionals, the full-time Matter Information Manager will oversee the accurate intake, setup, and management of matter and client-level billing data while ensuring compliance and quality control in a remote environment.

Key responsibilities

• Manage and develop a team of Matter Information Analysts, setting performance goals aligned with departmental KPIs
• Oversee the intake and management of billing data, ensuring compliance with firm and client guidelines
• Lead the onboarding process for new clients, coordinating with various departments to capture billing requirements accurately

Required qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent professional experience)
• 5+ years of experience in law firm billing, matter management, or a related operations role
• 2+ years of supervisory or management experience, including managing teams of 5 or more
• Hands-on experience with Aderant, Billblast, and InTapp Open required
• Strong working knowledge of eBilling vendor platforms and client eBilling requirements