ME Coordinator Mandarin Speaking

Job Summary

A company is looking for a Mandarin-speaking ME Coordinator in El Paso, Texas.

Key Responsibilities:

• Answer inbound/outbound calls and conduct telephonic outreach activities to screen Medicare Advantage plan members for additional benefits
• Review member's needs and provide assistance with general social programs
• Maintain knowledge of state and federal regulatory requirements and adhere to compliance standards

Qualifications:

• Minimum 6 months of experience in inbound/outbound call centers with direct client interaction
• Fluent in both English and Mandarin
• Ability to align appropriate resources and programs based on member's qualifications
• Reliable and high-speed internet connection
• Experience in benefits enrollment and social programs is a plus