Mechanical Claims Adjuster

Job Summary

Providing exceptional customer service and support for automotive claims, the full-time Mechanical Claims Adjuster will handle claims processing, verify submissions, and maintain communication with clients while working remotely.

Key responsibilities:

• Adjudicate and authorize automotive claims while ensuring compliance with applicable terms and requirements
• Collect and review claim files, request additional information as needed, and provide status updates to customers
• Maintain Key Performance Indicators and actively participate in coaching and development plans

Required qualifications:

• Bachelor's degree or equivalent work experience
• 3+ years of customer service or administrative experience
• Experience in automotive mechanical claims or service writing preferred
• Proficient in Microsoft Office Suite and capable of typing 40 wpm or more
• Strong mathematical aptitude and ability to multi-task effectively