Mechanical Claims Specialist

Job Summary

Working in a hybrid schedule with 2 office days and 3 remote days, the Mechanical Claims Specialist will analyze automotive and mechanical claims, explain repairs to clients, and provide exceptional customer service.

Key responsibilities

• Analyze and process automotive and mechanical claims efficiently
• Communicate repair details clearly to clients over the phone
• Utilize multiple computer systems for claims processing and customer service

Required qualifications

• 3+ years of experience in automotive or mechanical fields
• Strong customer service skills
• Ability to adapt to call-center or claims-processing environments
• Proficiency in using various computer systems
• Bilingual in Spanish and English is a plus