Medicaid Eligibility Associate

Job Summary

A company is looking for Medicaid Eligibility Support & Outreach roles to assist with anticipated Medicaid programs.

Key Responsibilities

• Review and evaluate Medicaid applications and supporting documentation
• Conduct proactive outbound calls to Medicaid members and explain program changes
• Provide staff oversight, coaching, and report performance trends for supervisory roles

Minimum Qualifications

• College degree preferred, not required
• Four (4) years of combined education, training, and/or experience in health or human services for eligibility roles
• Two (2) years of combined education, training, and/or experience in health or human services for outreach roles
• Prior supervisory experience required for Supervisor roles
• Experience with digital recordkeeping and client-facing communications