Medicaid Knowledge Management Manager

Job Summary

To enhance the quality of Medicaid RFx responses, the full-time remote Medicaid Knowledge Management Manager will manage the content lifecycle, collaborate with cross-functional teams, and optimize knowledge libraries for AI-assisted proposal development.

Key responsibilities

• Lead content lifecycle management by collaborating with Subject Matter Experts (SMEs) to develop and enhance content across Knowledge Libraries
• Work with proposal writers during live RFX responses to utilize existing Medicaid Content Library (MCL) content effectively
• Monitor and improve content performance, applying best practices and optimizing for AI ingestion to enhance content delivery strategy

Required qualifications

• 3-5 years of experience in knowledge management, content development, and technical writing within Medicaid and managed care
• Proven experience managing a knowledge-driven SharePoint environment, including document libraries and permissions
• Strong familiarity with generative and agentic AI systems for automating research and content creation
• Advanced expertise in Microsoft Word, Excel, and PowerPoint for document creation and presentation
• Bachelor's degree or equivalent work experience