Medicaid Knowledge Member Services Representative

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Apr 29, 2025

Job Summary

A company is looking for a Member Services Representative- REMOTE.

Key Responsibilities
  • Handle inbound calls from patients/members regarding health insurance inquiries
  • Provide information on coverage, benefits, claims, and protocols
  • Ensure compliance with HIPAA regulations while working remotely
Required Qualifications
  • Call center experience
  • Customer service experience (phone or in-person)
  • Healthcare experience from provider or insurer environments
  • Knowledge of Medicaid coverage
  • Bilingual in English and Spanish is a plus

COMPLETE JOB DESCRIPTION

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