Medicaid Operations Director

Job Summary

Leading Medicaid operations, the full-time salaried Medicaid Operations Director will drive service delivery excellence, manage regulatory compliance, and develop high-performing teams in a fully remote environment.

Key responsibilities

• Own and enhance delivery processes to ensure client satisfaction and operational efficiency
• Serve as the Medicaid subject matter expert, guiding best practices and regulatory compliance
• Lead and develop a high-performing team, fostering a culture of accountability and continuous improvement

Required qualifications

• Bachelor's degree in accounting, finance, business, or a related field
• 10+ years of experience in the pharmaceutical industry with Medicaid agreements, including team leadership
• Proven ability to drive process improvement and operational transformation
• Expertise in Medicaid rebate systems and compliance requirements
• Demonstrated experience using generative AI tools to enhance productivity and decision-making