Medical Assistance Coordinator

Job Summary

A company is looking for a Medical Assistance Coordinator to provide support and coordination for travelers in need of assistance.

Key Responsibilities

• Provide real-time help and support to travelers during emergencies
• Manage emergency travel and medical assistance cases, ensuring adherence to established protocols
• Collaborate with various teams to determine the best outcomes for travelers based on policy coverage

Required Qualifications

• Proven experience in a travel or medical assistance coordinator role
• Background in travel or insurance with a strong understanding of industry terms and practices
• A genuine passion for helping people
• Ability to work in a flexible, remote-first environment
• Commitment to continuous improvement and relationship building