Medical Assistance Coordinator

Job Summary

A company is looking for a Medical Assistance Coordinator to provide essential support for travelers in emergencies.

Key Responsibilities

• Provide real-time help and support to travelers during emergencies
• Manage emergency travel and medical assistance cases, including coordination with medical contacts and transportation services
• Document actions and collaborate with various teams to ensure seamless case management

Required Qualifications

• Proven experience in a travel or medical assistance coordinator role
• Background in travel or insurance with knowledge of industry practices
• Genuine passion for helping people
• Ability to work flexible hours, including nights and weekends
• Strong collaboration skills to work with medical advisors and claims teams