Medical Assistant Patient Coordinator

Job Summary

A company is looking for a Patient Support Coordinator.

Key Responsibilities

• Manage patient inquiries, schedule appointments, and follow processes in a fast-paced contact center environment
• Document call information, assess patient eligibility for care, and route calls to appropriate resources
• Meet performance goals related to call handling, quality, and attendance

Required Qualifications

• High School Diploma or equivalent required
• Medical office administration experience preferred
• Two years of patient care coordination or scheduling experience preferred
• Medical Assistant Certification preferred
• Previous experience in a healthcare environment preferred