Medical Billing Customer Support

Job Summary

A company is looking for a Medical Billing Customer Support Specialist for a 2nd shift remote position.

Key Responsibilities

• Manage initial patient intake, including answering calls, collecting information, and processing paperwork
• Conduct insurance verification and eligibility checks, while maintaining quality control throughout the process
• Provide support and education to customers regarding products and services, addressing questions and concerns

Required Qualifications

• High school diploma or GED equivalent is required
• Experience with medical equipment is preferred
• Experience in medical billing practices and reimbursement is preferred
• Experience in healthcare administration, patient intake, or insurance verification is preferred
• One year of related work experience is preferred